PERFORMANCE

What equals success for you and your company? We will catalyze and challenge you and your team to:

o Determine the right goals and metrics.
o Develop scorecards to ensure that the entire team owns their numbers and can create strategies to achieve them.
o Create the right action plans that move the needle instead of busy work that gives the illusion of progress.

Case Study – Safety

Drilling Contractor; Houston, TX

Client Question: “The culture of our workforce is resistant to change regarding safety. As a result, we are injuring too many employees and losing credibility with our customers. What can Pendleton Consulting do to help us create sustainable change around safety?”

The Response: Utilized key components of pre-existing safety training within the organization, and coached leaders to bring an intense focus to key safety metrics coupled with heightened, consistent accountability.

84

Improvement in Total Recordable Incident Rate (Safety)

The Opportunity

This drilling contractor had one of the largest fleets of rigs operating in the U.S., but was outside the top five contractors in safety metrics – a primary KPI for energy operators when considering a drilling contractor. After experiencing 7 fatalities in a single year and attempting to address this issue with a succession of safety programs, safety progress had plateaued at a level that was still unacceptable internally and externally.

The Solution

Coached regional management to utilize scorecards with safety metrics to measure existing and new safety processes and to establish regular team meetings where Superintendents gave account for all key metrics including safety. The consistent peer pressure among Superintendents provided the necessary friction to create Action Plans that produced real results. This momentum also provided a catalyst for innovating new ideas and processes to improve safety and deal with root cause issues for incidents. Annual incidents totaling in the hundreds have now been reduced to single digits per quarter.

“In 2006, there were 7 fatalities on our rigs. In 2010, our Total Recordable Incident Rate (TRIR) was 5.18. While we were the second largest land-based drilling contractor in the US, we were outside the top five in safety metrics. Through your hard work we closed 2015 with a TRIR of 0.81 – leading the industry for the first time in our history.”

~ Senior Vice President, Drilling Contractor; Houston, Texas

Case Study – Mobilization

Drilling Contractor; Houston, TX

Client Question: “A key metric for our customers is mobilization. If we don’t improve, our customers will go to our competitors. How will professional coaching impact our mobilization metrics?”

The Response: Bring excellence and acceleration in execution to the existing processes, including mobilization. We won’t reinvent your process, we will coach you to execute it better and more consistently than ever before.

The Opportunity

In a twelve-month period, customers were spending $900 million in mobilization costs in addition to the primary expenses involved in the actual drilling processes. If new efficiencies weren’t developed and realized in the mobilization metrics, the drilling contractor was at risk of losing market share and key clients.

The Solution

Provide coaching to impact mobilization metrics. The Rig Move Cycle Time Improvement of 21% in 2013 caused a savings in excess of $160 million for the Client’s customers. By early 2016, mobilization metrics had experienced an additional 62% improvement, saving hundreds of millions of dollars for their customers in the process. It is of note that this radical level of continued improvement has created a competitive advantage in the Client’s market.

“Over the past year, our Rig Move Cycle Time (RMCT) has reduced from 5.59 days to 4.43 days per rig move, a tremendous improvement. But who gains the most from this improvement? Our customers! With over 2,000 rig moves at a conservative cost of $80,000 per day, we saved our customers $160 million this past year.”
~ President, Drilling Contractor; Houston, Texas

21

Improvement in Mobilization (single year)

160

In savings for customers

62

Continued improvement in Mobilization

What clients are saying–

“Pete has been extremely instrumental in helping map out a strategy to teach my team not only a structure that fits construction but also how we can grow our business. Today, my team members are better estimators, leaders, and more efficient in their daily tasks. All because of his simple techniques and teachings of accountability.

Our staff is more goal oriented and working as a team, helping each member achieve the goals we have set. Pete’s direction and disciplines have been so effective we look forward to his assistance in helping us grow our field operations and prepare our next generation of leaders as quality contributors to our organization.”

Mark Urso, Owner and President of Bear Contracting