PROCESSES

How do you get THERE? Performance is a direct result of the processes deployed. We give you the tools, the coaching and the challenge you need to:

o Analyze your current leadership and management processes
o Develop a strategy to move the company forward
o Execute your ideas and strategy using our proven execution model and process

Case Study – Cost

Energy Client; Midland, TX

Client Question: “We are dealing with inexperienced managers who are struggling with controlling their maintenance and expendable costs. What does Pendleton Consulting provide to help bring these managers up to speed fast?”

The Response: We excel at helping front line managers assimilate the essential tools of leadership and management to translate to immediate bottom line results.

The Opportunity

Inexperienced Front Line Managers weren’t controlling costs and continually missing net profit targets in the largest market segment for the company. The opportunity was to implement coaching with these managers and their supervisors to operate within budget targets to achieve profit goals.

11

improvement in Cost

50

improvement in EBITDA

The Solution

Engaged Superintendents with coaching to address cost overruns in repair and maintenance expenses. By implementing and executing SMART Action Plans to manage costs, Managers began to control spending. The consistent follow up and use of accountability structures by Superintendents with Managers created a sustainable process that resulted in cost savings of $11.1 million. It is of note that this change impacted an EBITDA increase of 50%, raising this region from last place to being a leader in net profits.

“Through the first two quarters of this year, our daily repair and maintenance cost was reduced by 11% compared to last year’s year-to- date cost. This reduction in expenses has resulted in a savings of $11.1 million and significantly contributed to a 50% boost in quarterly EBITDA for our region. ”

~ Regional Vice President, Energy Client; Midland, Texas

What clients are saying–

“Mark’s coaching has had a number of clear, positive effects on me. First, I am managing my own team more effectively. Their output has improved significantly in measurable ways, and they are more confident in their roles because of my improved leadership. Second, as a result of the voice I have found with Mark, I am speaking much more effectively to the strategic issues of the company as a whole. When I started with Mark I was despairing about key issues in the company– now I am directly responsible to address those issues. Third, as a result of these changes and many others, I am having way more fun at work!”

Ernie Doering (VP, Corporate Development at Clippard Instrument Laboratory, Inc.)